Sales and Service Expert
Company: 24 hour fitness
Location: Citrus Heights
Posted on: February 25, 2021
|
|
Job Description:
Job DescriptionFULL-TIME Part-time LOCATION 6633 Auburn Blvd
Citrus Heights CA 95621 Sales and Service Expert JOB SUMMARY The
Sales and Service Expert (SSE) delivers an outstanding and
well-rounded sales and service experience to all guests and members
through a compelling approach of offering membership, fitness and
retail products and services. The SSE builds relationships and
translates the value of 24 Hour Fitness product and service
offerings, and has a strong focus on behaviors that drive member
acquisition and retention. The SSE delivers successful guest and
member engagement, and attainment of sales revenue goals. ESSENTIAL
DUTIES & RESPONSIBILTIES Estimated % of Time Spent Guest Experience
and New Member On-boarding * Executes the CARE sales model with
each guest and passionately relate how 24 Hour Fitness's
products/services will satisfy their fitness needs. * Tours
potential members through the club and describes the facility,
equipment, services and amenities that directly tie back to their
individual fitness needs and goals. Ensures all guests are
registered through the digital kiosk. * Communicates membership and
fitness offers in a clear and concise manner using Company provided
presentation tools. * Effectively and professionally enrolls guests
using Company sales techniques and protocol. * Adheres to specific
Membership Agreement Procedures (MAP) when enrolling members and
guests. * On-boards new members successfully and assist with all
member retention activities in order to drive club profitability. *
Consistently achieves or exceed personal and team sales goals. 40%
Prospecting and Lead Generation * Obtains leads externally from
within the community using company provided tools/programs. (i.e.
Community outreach/Local Promotions, Corporate Sales on-sites). *
Generates leads/new business internally through member promotions,
referrals, the dissemination of guest passes, and contacting leads
generated via phone. * Responsible for effectively setting
appointments for all leads and potential new business
opportunities. * Communicates and promotes local and global
marketing campaigns to leads and members. * Manages and follows up
on leads/new business by using a Lead Management System. * Executes
daily planner to track and plan for successful lead management and
selling activities. * Consistently achieve or exceed personal
productivity goals. 30% Member Experience * Partners with Sales and
Service Manager (SSM) to provide a best-in-class, member-centric
experience that strengthens member relationships and builds member
retention. * Ensures members receive a friendly greeting/check-in
and prompt attention to their needs. * Engages members with various
fitness offerings including personal training, group exercise
classes and 24GO digital content. * Maintains name relationships
with members and serving as a resource for their questions or
concerns, and putting them in touch with the right 24 Hour Fitness
resources as appropriate. * Provides a clean, friendly,
well-maintained club to members and guests and * Helps new members
become comfortable in the club. 30% Total 100% ORGANIZATION
RELATIONSHIPS Reports to the Sales and Service Manager.
Communicates and interacts with club members, prospective members
and outside/third party vendors. This position does not have any
direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills &
Abilities * In-depth knowledge and experience with sales practices
and techniques. * General understanding of Fitness Industry. *
Ability to work with computers. * Strong interpersonal
communication skills. * Strong customer service skills. *
Independent, self-starter with strong organizational skills. *
Ability to work as part of a team. * Ability to operate Point of
Sale (POS) System. * Knowledge of Membership System software
preferred. Core Traits Ambitious -a desire and determination to
succeed; undeterred by failure Attentive -mindful, observant,
empathetic, considerate of others Dependable -consistent, flexible,
true to their word; can be relied upon by others Enthusiastic
-engaged, positive; eager to be of service Genuine -fully
authentic, sincere and open-minded; shows up as who they are Energy
-strong endurance, self-motivated; faces challenges head-on Honest
-demonstrates high integrity, conscientious, truthful; stands up
for their beliefs Inquisitive -eager to learn and understand,
observant; interested in others Performance-Minded -strives to
excel and better their abilities; delivers results at the highest
level Minimum Educational Level/Certifications * High School
Diploma or GED. * Cardiopulmonary Resuscitation (CPR) and Automated
External Defibrillator (AED) certification from approved
organization is required (within 60 days of employment). *
Bachelor's degree preferred. Work Experience and Qualifications *
Prior experience in fitness or retail industry preferred. * 1-2
years of experience in service sales preferred. Physical Demands/
Environmental Conditions * Ability to
Keywords: 24 hour fitness, Citrus Heights , Sales and Service Expert, Sales , Citrus Heights, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsInsurance Agent Sales Representative - Growth and Opportunity! Description: Insurance Agent Sales Representative - Growth and Opportunity As a dedicated Insurance Agent, you will help your clients safeguard against unexpected health costs, generate guaranteed income, and promote (more...) Company: Bankers Life Location: Stockton Posted on: 03/2/2021 Representative, Channel Sales Description: Our CompanyJELD-WEN NYSE:JELD , founded in 1960, is one of the world's largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, (more...) Company: JELD-WEN Location: Sacramento Posted on: 03/2/2021 Marine Interdiction Agent Description: Duties Summary As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical (more...) Company: U.S. Customs and Border Protection Location: Oakland Posted on: 03/2/2021 Salary in Citrus Heights, California Area | More details for Citrus Heights, California Jobs |Salary Sales Associate Part Time Arden Description: Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide (more...) Company: The Sherwin-Williams Company Location: Sacramento Posted on: 03/2/2021 Small Business Sales Representative Description: Company Overview: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people (more...) Company: ADT Location: Sacramento Posted on: 03/2/2021 ASSURANCE Independent Agents: Licensed Medicare Insurance Agent Description: Job DescriptionIf you''ve Company: ASSURANCE Independent Agents Location: El Dorado Hills Posted on: 03/2/2021 Outside Sales Account Executive Description: The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and maintaining relationships Company: Clearent Location: Sacramento Posted on: 03/2/2021 Sales Executive Description: Requisition ID: 63289 Job Function/Category: Operations Employment Type: Non-Exempt Full Time This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, (more...) Company: PATRA Location: El Dorado Hills Posted on: 03/2/2021 Sales Professional - Computer, Hardware, Software, and Cloud Data Center Sales Description: GHA Technologies, Inc. has become the 1 mission critical supplier in America and is now ranked 69 on the 2018 CRN Solution Provider 500 and 15 2018 CRN Fast Growth 150 List. Microsoft has named GHA (more...) Company: GHA Technologies, Inc Location: Oakland Posted on: 03/2/2021 Licensed Medicare Insurance Agent - Hiring Immediately, Full-Time Remote Sales Description: Job Description Now that AEP is over, find your permanent home About Assurance Company: ASSURANCE Independent Agents Location: Sacramento Posted on: 03/2/2021 |