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Senior Management Analyst - Operations

Company: Citrus Heights Water District
Location: Citrus Heights
Posted on: November 12, 2021

Job Description:

Position Description The Citrus Heights Water District is seeking qualified candidates for the position of Senior Management Analyst - Operations. If you are detail oriented with strong project management and operations support experience, we want to hear from you. Regional Government Services and its staff is conducting this recruitment for the Citrus Heights Water District.The Senior Management Analyst, under the direction of the Director of Operations, will serve as program manager for the District's Water Efficiency program. In concert with the Division's long and short-term Strategic Plan initiatives, the Senior Analyst will assist with planning, organizing, and facilitating the administrative and technical operations activities for the District including policy administration, fiscal and procurement oversight, and project management. The Senior Analyst will also implement and facilitate water savings programming within the District including community engagement initiatives such as WaterSmart classes, webinars, and library resources; the District's Community Garden Corps programming and its related volunteer coordination; compilation, analysis, and reporting of water management statistics; and oversight of applicable contracts. THE IDEAL CANDIDATE HAS: DEEP KNOWLEDGE OF AND TECHNICAL EXPERTISE RELATED TO:

  • Detail oriented and analytical with the ability to compile and discern financial or statistical information in order to recommend new or enhanced programs, project proposals, or policy guidelines.
  • Techniques used in program development, administration, and dissemination of communications.
  • Principles and practices of budget development and monitoring.
  • Monitoring and tracking requests for proposals, agreements, and contracting; including contract administration, insurance compliance, management, and coordination.
  • Engaging written and verbal communication skills, with an ability to understand and speak to the concerns of others.
  • Principles and practices of research, writing, editing, and preparing a variety of informational publications including business letters and emails, reports, presentations, bulletins, and other materials.
  • Expertise in Microsoft Word, Excel, and Outlook, which includes modern office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and virtual meeting platforms.PROVEN LEADERSHIP SKILLS IN:
  • Promoting collaboration and teamwork, with the ability to engage and inspire direct reports, organizational colleagues, business partners and others.
  • Managing competing interests, deadlines, projects, and priorities with clear communication and adherence to deadlines and deliverables.
  • Making sound decisions, building realistic plans, and project management.
  • Communicating complex technical issues and difficult realities knowledgeably and compassionately, in understandable language, to a range of audiences.
  • Maintaining effective working relationships with all levels. A dynamic business partner with the ability to build relationships and credibility with team members, internal stakeholders, and members of the community.CORE VALUES THAT INCLUDE:
  • Conducting affairs with the highest ethical standards, which foster integrity and trust.
  • A driven, hands-on worker with a strong commitment to timely execution, accountability, and transparency.
  • Choosing a great attitude.ABOUT CITRUS HEIGHTS WATER DISTRICTFounded in 1920, , an Irrigation District operating under the State of California Water Code, is celebrating more than 100 years as a leading independent water service provider. CHWD provides drinking water to an estimated population of 67,000 customers via approximately 20,000 water service connections in a 12.8 square mile service area within portions of Citrus Heights, Fair Oaks, Orangevale, Carmichael, and Roseville in the Greater Sacramento Region. The CHWD has 33 full-time dedicated staff, over one-third of whom have postsecondary degrees, who operate and maintain a conjunctive use surface water and groundwater system. CHWD also has many value-added programs for its customers. CHWD's team focuses on providing high quality water and great customer service. The District operates under a governing body of three elected members on a Board of Directors with an appointed General Manager. It is the mission of CHWD to furnish a dependable supply of safe, quality water delivered in an efficient, responsive, and affordable manner. To achieve this goal, the District strives to create a highly skilled team-oriented work environment that empowers its staff and supports pursuits for personal and professional growth. Examples of DutiesDuties may include, but are not limited to, the following:
    • Manage, control, administer, develop, and implement critical and complex programs and functions for the District and the department to which assigned.
    • Serve as a subject matter expert in areas of specialty or designated responsibility; act as a liaison/resource to departments, executive management staff, the Board, and the public.
    • Plan, prioritize, and review the work of staff assigned to a variety of analytical, technical, programmatic, and administrative duties in support of assigned Director and/or departmental programs and functions.
    • Oversee and participate in the performance of a variety of difficult and complex professional level research and analytical duties in support of an assigned District program, function, or department.
    • Develop, recommend, and implement goals, objectives, policies and priorities for an assigned department, program, or function; research, implement and administer policies and procedures.
    • Research, evaluate, and prepare complex financial, statistical, demographic and operational data used in reports, studies, surveys and analysis; analyze, prepare, revise, and implement various administrative policies, procedures, rules, and regulations in accordance with sound organizational practices.
    • Provide high level assistance to management staff; participate on a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate; assist management staff with administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative matters.
    • Perform and/or participate in budget preparation and administration; prepare cost estimates for budget recommendations; monitor and control expenditures.
    • Manage assigned strategic planning policies, programs, and projects.
    • Prepare grant applications for submission to grant-funding agencies.
    • Maintain a physical presence in the office which is necessary to perform essential tasks.
    • Build and maintain positive working relationships with coworkers and the public using principles of good customer service.
    • Foster an environment that embraces diversity, integrity, trust, and respect.
    • Be an integral team player, which involves flexibility, cooperation, and communication.
    • Perform related duties as assigned.When Assigned to Operations:
      • Oversee and participate in the preparation and submittal of Water Efficiency and other required reports for regional and state regulatory agencies; may serve as the District's liaison to regulatory agencies.
      • Monitor progress of applicable legislation on Water District programs, finances and operations.
      • Develop water efficiency public information campaigns and education activities as assigned.
      • Evaluate operations and activities of assigned responsibilities; track District rebate and direct installation programs; recommend improvements and modifications; prepare various reports on operations and activities.
      • Participate in community outreach events; provide assistance to consumers in meeting water efficiency goals.
      • May monitor consumer water use to ensure compliance with District water conservation requirements; provide consultation on the efficient use of water; prepare and provide other information to District customers as assigned.
      • May oversee the District's Volunteer Garden Corps program.
      • May oversee and/or participate in investigation and documentation of conditions regarding customer water usage, unusually high or low meter readings, and readings that have been disputed by customers; issue violation notices for significant water waste.
      • Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
      • Implement and facilitate the operations support activities such as procurement and contract administration.
      • Participate in the development and implementation of operational and administrative policies; participate in the development of new programs to facilitate long and short term strategies, coordinate activities with other divisions, departments, public entities, and agencies in order to ensure that administrative and fiscal objectives are achieved. Typical QualificationsExperience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience:Three years of increasingly responsible professional experience, with at least one year of experience similar to the District's Management Analyst. Training:Equivalent to a Bachelor's degree from an accredited college with major course work in public administration, business administration, environmental management, or a related field. License and Certificate:Possession of a valid California Class C Driver's License may be required at the time of appointment. Failure to obtain or maintain such required license(s) may be cause for disciplinary action. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Possession and proof of a good driving record free from multiple or serious traffic violations or accidents for at least the most recent two (2) years is required. When Assigned to Operations:Possession of, or ability to obtain, a Level 1 Conservation Practitioner certificate from the American Water Works Association within one year of hire date may be required.Possession of, or ability to obtain, a Grade D1 Water Distribution Operator certificate from the State Water Resources Control Board within one year of hire date may be required.Knowledge of:
        • Basic principles and practices of residential and commercial water systems and conservation practices.
        • Advanced methods and techniques of statistical and fiscal analysis and report writing.
        • Techniques and principles of effective interpersonal communication.
        • Methods and techniques of project management.
        • Pertinent local, state, and federal laws, codes and ordinances, District functions, policies, rules and regulations.
        • Principles and practices of supervision and training.
        • Principles and practices of safety management.
        • Principles and practices of customer service.
        • Principles and practices of budget monitoring.
        • Principles and practices of advanced business office management and administration.Ability to:
          • On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures.
          • On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding the desk; perform simple grasping and fine manipulation; use a telephone; write and use a keyboard to communicate through written means; and lift or carry weight of 35 pounds or less.
          • Manage, organize, implement, and direct assigned program operations and activities; perform professional analytical work in support of an assigned department(s), program, or function.
          • Prepare complex reports; prepare and administer program and division-level budgets; evaluate and develop procedures and policies.
          • Plan, coordinate, oversee and participate in conducting operational analyses, administrative studies, and special projects.
          • Use sound judgment in recognizing scope of authority.
          • Operate and use computers and applicable software.
          • Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
          • Utilize appropriate safety procedures and practices for assigned duties.
          • Maintain confidentiality as necessary.
          • Establish and maintain effective working relationships with those contacted in the course of work which may include professional organizations and multi-agency committees.
          • Work with various cultural and ethnic groups in a tactful and effective manner.
          • Communicate clearly and concisely, both orally and in writing. Supplemental InformationBENEFITS INFORMATION:The starting salary will be commensurate with the experience, qualifications and skills of the successful candidate and within a salary range of $85,238.40 - $115,107.20 annually.In addition to a Pay-for-Performance program, District salaries are reviewed annually for a cost-of-living adjustment based on the Consumer Price Index for All Urban West Coast consumers. Work Schedule – District observes a 4/40 work schedule with all employees working Monday - Thursday. The District's offices are closed on Fridays. Retirement – The District participates in CalPERS in addition to Social Security contributions. The CalPERS Benefit is 2% at age 55 for classic members and 2% at age 62 for new members as defined by PEPRA, subject to the limitations set by CalPERS. Employee pays the employee portion of the CalPERS contribution. Additional information may be found on the Health Insurance – District provides health insurance plan options for employees and their dependents and offers a $400 monthly medical stipend to employees who do not enroll in the District's health plan. District also provides, Flexible Spending and Dependent Care account options that cover some or all co-pays, deductibles, and out-of-pocket medical costs. Dental/Vision Insurance – District provides dental and vision coverage to employees and their dependents.Deferred Compensation Plan – Optional enrollment in a pre-tax payroll-deducted 457 plan (ICMA-RC), District offers 3% employer match, based on annual limits established by the IRS.Life Insurance – District pays for $100,000 of employee life insurance. Employees may purchase additional supplemental life coverage. Vacation Leave/Management Leave/Sick Leave – District offers generous paid time off benefits including 8 hours of monthly vacation accruals, 8 hours of monthly sick leave accruals, and 10 hours of floating holidays per year. The floating holiday time can be cashed-out if not used. In addition, management employees receive 80 hours of management leave which can also be cashed-out if unused.APPLICATION PROCESS AND SELECTION PROCEDURE:Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list or discharge from employment. The deadline to apply is October 28, 2021 at 11:59 p.m. PST.After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. If required, certificates, resumes, and typing certificates must be uploaded with your application through this applicant tracking system. Additional inquiries about the position may be directed to Lakesha Kimbrough at . All completed applications and supplemental questionnaires will be reviewed for each applicant's ability to meet the minimum work experience, training and education qualifications. A combination of a supplemental questionnaire and phone screen interviews may be used to screen applications. Candidates who are most qualified will be referred to the District for further evaluation which may include oral interviews and additional screening assessments to evaluate training, experience, and other job-related qualifications. All communication and notices will be sent via email. Additional inquiries about the position may be directed to Lakesha Kimbrough at . Neither Regional Government Services nor Citrus Heights Water District are responsible for failure of internet forms or email in submitting your application. Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing . The Citrus Heights Water District is an Equal Opportunity Employer.

Keywords: Citrus Heights Water District, Citrus Heights , Senior Management Analyst - Operations, Professions , Citrus Heights, California

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