Shift Manager - Citrus Heights, CA
Company: Raising Cane's
Location: Citrus Heights
Posted on: November 11, 2021
Job Description:
Overview:
GENERAL
SUMMARY
The Shift Manager - He/she has the primary
responsibility for managing shifts; conveying the Cane’s culture to
his/her Crewmembers and Customers; as well be a creative team
player who likes to work hard, have fun, and show sincere
dedication to Raising Cane’s. He/she will be responsible for
upholding Raising Cane’s standards for the Crewmember and Customers
experiences.
Responsibilities:
KEY RESPONSIBILITIES AND AREAS OF FOCUS
:
- Operations Management- Deliver
“What We Do” on each shift you lead; at Raising
Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean
& Have Fun! Lead high energy shifts; leverage company provided
tools to run high performing shifts; be a hands on working manager;
execute key measures of shifts to include: monitor cleanliness and
maintenance of restaurant to assure Raising Cane’s standards are
being meet in these areas; be a Customer advocate communicating
needs to Crewmembers to assure Customers satisfaction during shift;
responsible for restaurants performance on and off scheduled
shifts; ensure all food orders are prepared to Raising Cane’s
standards
- People Management- Coach
and train Crewmembers on proper Raising Cane’s procedures on each
shift; screen prospective Crewmembers for applicants that match
Raising Cane’s job qualifications; motivate Crewmembers to maximize
their potential on each shift; assure Crewmember and Customer
safety throughout shift. Reports all risk management issues to
General Manager; support adherence to Raising Cane’s uniform policy
during shift
- Business Management-
Support management on all areas that impact the
business to include: labor cost, waste monitoring,
sales and costs of goods; monitor management of daily cash
procedures; provides accurate inventory data and report all data to
General Manager; provides a sense of urgency when handling all
Crewmembers and customer situations
- Project Support- Supports
all programs and initiatives during the shift; support management
of current Perfect Safety Box which is Raising Cane’s risk
management program; and severe weather practices; ensure are
marketing tools are properly implemented; report all new hire
paperwork and separations in a timely manner
Qualifications:
ADDITIONAL
REQUIREMENTS:
The intellectual and physical demands described below
are representative of what must be met by Crewmembers to
successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
- Minimum of High School Diploma or equivalent required,
some College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially
Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or
pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend
or descend stairs; reach and grasp objects
QUALIFICATIONS:
- Ability to lead, motivate, and empower the Cane’s
Crewmembers
- Ability to align Crewmembers with Raising Cane’s culture
by balancing hard work and having fun.
- Ability to manage basic tasks and the restaurant’s
Crewmembers
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem
solve
- Ability to set goals and convert plans into
action
Keywords: Raising Cane's, Citrus Heights , Shift Manager - Citrus Heights, CA, Other , Citrus Heights, California
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