LEAD ENGAGEMENT SPECIALIST - PART TIME

Company: CROSSMARK
Location: Citrus Heights
Posted on: June 10, 2021

Job Description:

1

**Now hiring Event Specialists and Product Demonstrators!!**

ARE YOU LOOKING FOR AN EXCITING PART-TIME OPPORTUNITY?  We offer a flexible schedule and competitive weekly pay! 

This role acts as the brand representative for suppliers within retail locations. Retail Event Specialists are responsible for introducing retail location customers to new and exciting products and brands within the retail location through product tasting events. Retail Event Specialists are responsible for all aspects of the events including preparing, setting-up, cooking, cutting food items while maintaining a clean environment This position engages with customers to communicate key points about the products being demonstrated.

Role Highlights:

·         Preparing, setting-up, cooking, cutting food items while maintaining a clean environment

·         Engaging with customers to communicate key points about products being demonstrated.

·         Ensuring compliance with food safety requirements.

·         Working with the team to achieve sales goals of the products you are demonstrating.

Offer Highlights

Competitive Pay Rates 
Weekly Pay
Paid Training
401K Plan
Part Time Benefits
Career Growth Opportunities

Additional Requirements

·         Must be at least 18 years of age

·         Must have availability on Fridays, Saturdays, Sundays and major holidays (other weekday shifts may be available from time-to-time)

·         Reliable access to a smartphone or tablet on days worked and comfortable using it to report work completion in software that is only accessible through a mobile app

·         The ability to lift and carry up to 25+ pounds with occasional lifting and carrying of up to 50lbs

·         The ability to push or pull a wheeled demonstration cart weighing up to 300lbs

·         The ability to use small appliances like a microwave, toaster oven, or hot plate

·         Able to communicate and interact with customers on a regular basis and in a professional manner

·         The ability to stand to perform the event for the duration of the event.

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

• Create a positive product impression and generate brand awareness for onsite/in-store food and non-food demonstrations.
• Proactively intercept, engage, interact and communicate with consumers to demonstrate products features and benefits in a professional manner.
• Possess the ability to acquire and maintain knowledge of products represented.
• Properly prepares event table/cart (set up & breakdown) for demonstration execution.
• Ability to prepare and serve food and beverage samples using required appliances, such as; microwave, convection oven, electric fryer, skillet, juicer, coffee maker, cooking utensils, forks/knives and hot oils.
• Maintain a clean, sterile and safe work station using cleaning chemicals.
• Maintain an overall professional appearance consistent with the requirements of the role.
• Provide excellent customer service and develop a professional working relationship with store personnel to effectively meet CROSSMARK’S and client objectives.
• Accurately prepare and submit all online requirements on the day of event demonstration/execution.  
• Ability to access the internet, navigate through CROSSMARK’s electronic systems, using web based Microsoft Outlook, and capability to view assigned documents, including Microsoft Word & Adobe PDF forms.
• Follow CROSSMARK’s policies, procedures and position responsibilities.

*Although not required, experience in the following areas is a plus:

• Retail Sales
• Customer Service
• Product Demonstration
• Brand Ambassador
• Food Service Handling

Hours of Operations & Availability (Part-Time Associate)

• This role is not expected to exceed 25 hours a week, although CROSSMARK does maintain discretion to change the hours, based on the needs of the client and or business.
• Required availability: Saturday and Sunday 10 am - 7 pm.
• Most shifts are 6 ½ hours in length, including breaks.
• Events run on a staggered shift schedule primarily between the preferred hours of 10 am & 7 pm- 7 days a week. The number of events vary per week, so your assigned schedule depends on the work load for that week.  Periodically, we do have special events that occur on different days and hours.

Computer and Technology Proficiency

• Daily access to a computer with internet connection is essential.
• Team members must be able to navigate through CROSSMARK’s web based platform, and ability to view assigned documents in MS Word and Adobe PDF.
• All training, project scheduling and time reporting is utilized via a virtual web based platform.
• Our technology platform does not support mobile/tablet devices.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Physical Demands

The employee will be regularly required to: Stand up to 4 hours at a time without a break; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6’ ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds); Push and pull a wheeled demonstration cart weighing up to 300 pounds fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, fryer, coffee maker, electric fryer, microwaves and hot oils; Be in contact with cleaning supplies.

• Orange Juicer: some demos require routinely lifting of up to 50 pounds
• Pineapple Corer: equipment contains sharp edges
• Tortilla Maker: exposure to heated and pressurized equipment

Physical Appearance

Associates must present a professional, neat, clean, and appropriately groomed appearance.  Specific Retailer Dress code requirements are: long-sleeve, button-down white collared shirt along with full length black pants, and solid black, low-heel, closed-toe/closed-heel shoes. CROSSMARK will supply a baseball type cap, and an apron.

Health Code Requirements

Hair must be tucked into the ball cap or hair net, exposed facial hair may require a beard guard.  No facial jewelry, including tongue eyebrow or nose piercings.  Tattoos which are not covered by the uniform including face and neck must be covered with a bandage or makeup.

Specialized Knowledge, License, etc

Food Safety Training & Protocol provided; Local Food handlers permit may be required. 

Supervisory Responsibility

None

Working Conditions

(Environment in which the job is performed): Retail store environment with some travel.

Language Skills

English is the primary language skill; however, bilingual skills may be required based on business necessity.

Education 

High School Diploma or General Education Degree (GED) preferred,  equivalent job related experience will be considered as well.

Associates are required to submit to a standard background check and drug screening as required when designated by the client

This job description does not imply that the above functions are the only tasks that may be performed.  Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Keywords: CROSSMARK, Citrus Heights , LEAD ENGAGEMENT SPECIALIST - PART TIME, Other , Citrus Heights, California