CitrusHeightsRecruiter Since 2001
the smart solution for Citrus Heights jobs

Experienced Tax Expert I

Company: Intuit
Location: Citrus Heights
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Citrus Heights , Experienced Tax Expert I, Other , Citrus Heights, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part Time Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Woodland
Posted on: 10/22/2020

Travel Nurse RN - ICU - Intensive Care Unit - $2,986 per week
Description: Stability Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Woodland, California. Job Description amp Requirements Specialty: ICU - Intensive Care Unit (more...)
Company: NurseFly Travel Nursing
Location: Woodland
Posted on: 10/22/2020

Lyft Driver
Description: Earn 2,500 in Sacramento when you give 200 rides in 30 days. Terms apply. 10 What is Lyft 10 Lyft is a platform that connects drivers with individuals and organizations that need rides. 10 In addition (more...)
Company: Lyft
Location: Woodland
Posted on: 10/22/2020


Lyft Driver (Full-Time)
Description: Earn 2,500 in Sacramento when you give 200 rides in 30 days. Terms apply. 10 What is Lyft 10 Lyft is a platform that connects drivers with individuals and organizations that need rides. 10 In addition (more...)
Company: Lyft
Location: Woodland
Posted on: 10/22/2020

Dedicated Class A CDL Drivers - $1,000 Sign On Bonus
Description: Dedicated Class A CDL Drivers - 1,000 Sign On Bonus Call Recruiting at 844 383-0787 today Dedicated Intrastate Runs Join Updike Distribution Logistics, Serving the Southwest
Company: Updike Distribution Logistics
Location: Woodland
Posted on: 10/22/2020

Travel Nurse RN - Labor and Delivery - $2,492 per week
Description: Stability Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Woodland, California. Job Description amp Requirements Specialty: Labor and Delivery Discipline: (more...)
Company: NurseFly Travel Nursing
Location: Woodland
Posted on: 10/22/2020

CDL-A Truck Drivers - Dedicated Account - Immediate Placement!
Description: Job DescriptionCDL A DRIVERS NEEDED Home Daily DEDICATED ACCOUNT PAY 1,052- 1,505 WEEKLY This is a local position that runs 24/7 including holidays.
Company: C.R. England
Location: Woodland
Posted on: 10/22/2020

Food Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Woodland
Posted on: 10/22/2020

Travel Nurse - RN - ICU - Intensive Care Unit - $2782.92 / Week
Description: TotalMed Staffing is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Woodland, CA. Shift: 1900 to 0730 Start Date: 11/08/2020 Duration: 16 weeks Pay: (more...)
Company: Bluepipes
Location: Woodland
Posted on: 10/22/2020

AWS - Software Engineer
Description: Join Hired and find your dream job as a AWS - Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Woodland
Posted on: 10/22/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Citrus Heights RSS job feeds