Senior Director of Delivery

Location: Sacramento
Posted on: June 23, 2025

Job Description:

We are working with a dynamic, rapidly expanding IT consulting firm exclusively focused on serving California State government agencies. Their high-performing team delivers transformational solutions in Project/Program Management, Business Analysis, Data Analytics, AI, and Software Development that directly improve how government serves its citizens. We're seeking a high-energy, client-focused leader who thrives in a fast-paced consulting environment and is ready to take the next step in their career by leading delivery operations for a growing organization. The Role: Client-Focused Delivery Leadership This executive-level position is heavily focused on client relationship management and direct engagement. You'll be the face of our client's delivery organization, working directly with government executives and stakeholders while leading their consulting teams to exceptional outcomes. This role requires someone with boundless energy who can juggle multiple high-level client relationships while driving operational excellence. Key Responsibilities: Client Relationship Excellence (Primary Focus) * Direct Client Engagement: Serve as primary relationship owner for our most strategic government clients, maintaining C-level and executive relationships * Stakeholder Management: Navigate complex government stakeholder environments, building trust and driving consensus across multiple agencies * Client Success: Ensure every engagement exceeds expectations, turning clients into long-term partners and references * Conference participation and presentations: Provide thought leadership and present best practices and vision of our core competencies and lessons learned Pre-Sales & Business Development Leadership * Proposal Leadership: Lead proposal strategy and development, leveraging deep consulting expertise to win competitive government contracts * Client Presentations: Deliver compelling presentations to government executives and selection committees * Thought Leadership: Position the firm as the go-to partner for complex government IT initiatives Delivery Operations Management * Project Oversight: Ensure flawless execution across all client engagements, maintaining our reputation for excellence * Team Leadership: Lead and develop a growing team of engagement managers and specialized consultants * Quality Assurance: Establish delivery standards & process that consistently exceed government client expectations * Contract Management: Successfully negotiate contracts with clients, sub-contractors, and partners Strategic Growth Driver * Partnership Development: Identify and develop strategic delivery partnerships to expand our capabilities * Vendor Community Relations: Develop and maintain relationships within the government IT vendor community, negotiating and facilitating teaming arrangements and partnerships on opportunities * Service Evolution: Drive development of new service offerings based on market needs and client feedback * Financial Performance: Optimize project profitability while maintaining exceptional client satisfaction What We're Looking For Experience & Background * 8-15 years in IT consulting and/or services with substantial public sector focus in California * Proven track record managing complex government IT projects and relationships * Technical depth in at least one specialty area (Data/AI, Project Management, Business Analysis, or Software Development) * Hands-on consulting expertise in requirements gathering, solution design, and stakeholder management Essential Qualities * High-energy personality who thrives in dynamic, client-facing environments * Relationship builder with natural ability to establish rapport and connect with government executives * Growth mindset - excited about helping build and scale a consulting organization * Results-driven with strong business acumen and financial accountability * Exceptional communication skills - can translate complex technical concepts for any audience Government Consulting Expertise * Deep understanding of government procurement processes and compliance requirements * Experience navigating complex stakeholder environments with competing priorities * Knowledge of government IT challenges, modernization initiatives, and digital transformation Work Environment & Expectations * Location: Sacramento, CA area - relocation required if not local * Not a remote position: Regular onsite presence required at both our office and client locations throughout Northern California * Comfortable and responsive work style that aligns with client demand and time-critical business cycles * Travel: Regular travel to client sites throughout the Sacramento region and California

Keywords: , Citrus Heights , Senior Director of Delivery, IT / Software / Systems , Sacramento, California