Customer Service Representative
Company: Mr. Handyman of Arden Arcade
Location: Citrus Heights
Posted on: May 11, 2022
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Job Description:
Job Description As a Customer Service Representative, you are a
key member of the team and represent Mr. Handyman on customer
calls. You are responsible for handling service requests and
customer complaints. Exemplifying our code of values, you show
respect and courtesy to all customers and employees. You are
self-motivated, energetic, and enjoy helping people. You are driven
to provide the highest level of customer service and satisfaction
and able to effectively manage a variety of situations on a
day-to-day basis. Specific Responsibilities: Receive incoming calls
in professional and courteous manner Return customer calls, respond
to customer complaints, and resolve issues Schedule services and
dispatch technicians Perform marketing functions to sell additional
work and earn business Perform administrative functions including
data entry, payment processing, and supply inventory Perform other
duties as needed which may include cross-training in related
positions Job Requirements: Previous customer service and sales
experience preferred Strong written and verbal communication skills
Computer literate, with working knowledge of work processing,
business software and spreadsheet applications Detail-oriented with
strong data entry skills Team player who can work independently
Benefits: Benefits package varies by location We are actively
interviewing for this position - Apply today and our hiring manager
will follow-up Notice Mr. Handyman International LLC is the
franchisor of the Mr. Handyman-- franchised system. Each Mr.
Handyman-- franchised location is independently-owned and operated
by an independent franchisee performing services. As a service to
its independent franchisees, Mr. Handyman International LLC lists
employment opportunities available throughout the franchised
network so those employment opportunities may be conveniently found
by interested parties at one central location for brand management
purposes only. Mr. Handyman International LLC is NOT the employer
seeking help. The only employer is the independent franchisee who
has listed its available positions on this website. Acknowledgement
I acknowledge that each independent Mr. Handyman-- franchisee hires
and determines the terms and conditions of employment for its own
employees. Any employment benefits, compensation and employment
practices vary by location. Neither Mr. Handyman International LLC
(---Franchisor---) nor its affiliates have the power to: (1) hire,
fire or modify the employment condition of franchisee---s
employees; (2) supervise and control franchisee---s employee work
schedule or conditions of employment; (3) determine the rate and
method of payment; or (4) accept, review or maintain franchisee
employment records. Mr. Handyman International LLC is NOT the
employer and/or joint employer for: (i) any of the job
opportunities listed on this website; (ii) any of the independent
franchisees; and, (iii) any of the employees of the independent
franchisees.
Keywords: Mr. Handyman of Arden Arcade, Citrus Heights , Customer Service Representative, Hospitality & Tourism , Citrus Heights, California
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