Veterinary Technician Shift Lead
Company: Banfield Pet Hospital
Location: Citrus Heights
Posted on: January 16, 2022
Registered Veterinary Technician Shift Lead - up to $5,000
sign-onBanfield aspires to be a practice where as a team, we make a
positive impact on pet health care in hospitals, communities, and
the field of veterinary medicine. And, we believe hiring people
with diverse perspectives, ideas, and cultures, permits us to
deliver to the highest quality of preventive care.As a Banfield
veterinary technician, you will work alongside pet health care
industry experts to make a difference in the lives of the pets and
clients we serve. With the chance to utilize your veterinary
knowledge, communication skills, and love for pets, this role will
afford you the opportunity to define a clear career path for
continued growth and learning.Responsibilities:
- Actively recruit new clients by promoting hospital services,
Optimum Wellness Plans, preventative care and pet health
- Manage routing the flow of clients and pets to ensure superior
client care and maximum productivity of the veterinary medical
- Provide professional, efficient and exceptional service at all
times. This includes encouraging hospital visits, welcoming clients
and pets, ensuring that they are comfortable in the hospital,
educating them about their pet's health, performing or preparing
procedures that do not require veterinarian assistance, completing
preparatory work for other procedures, and monitoring hospitalized
or surgical pets.
- Assist incoming clients by completing the required
documentation, entering all pet information and history in the
computer, utilizing proper collars and tags for identification, and
ensuring prompt service.
- Assist outgoing clients by providing all necessary
instructions, information and invoices, dispensing prescription
items per the veterinarian's instructions, selling retail products
and scheduling future appointments.
- Manage the finances by maintaining accurate balances and
utilizing proper opening and closing procedures.
- Act as the extra eyes, ears and hands for the veterinarian to
ensure the best quality pet care and to maximize the veterinarian's
productivity and communicate with the other associates to maintain
the flow of patients.
- Obtain relevant information and history from clients and
maintain proper and complete medical charts.
- Ensure the safety of pets, clients and associates by utilizing
safe restraining techniques, following standard protocols, and
maintaining clean, sterile and organized treatment areas, exam
rooms and labs.
- Assist with surgery as applicable.
- Train and mentor new paraprofessional associates.
- Quality check medical records, go home medications, regulatory
documentations, hospital cleanliness, and timeliness of doctors
seeing exam room patients.
- Utilize technical skills to the fullest, within state practice
acts regarding the duties of credentialed veterinary technicians.
Conduct administrative functions as necessary.Leadership
- Assist Practice Manager in developing an efficient, productive
hospital team that provides the highest quality care and service to
the most pets and clients, following all Banfield protocols and
practices, as well as all local, state and federal laws, focusing
the team to achieve practice priorities while building our culture
- Support Practice Manager in hospital labor management
- May assist Practice Manager in the selection, training, and
day-to-day supervision of the paraprofessional team
- Assist Practice Manager in creating an environment where a team
can deliver quality, efficient and effective veterinary care to
- Provide effective communication between associates, clients,
hospital leadership and Central Team Support.
- Ensure all hospital associates adhere to Banfield dress and
- Prepare whole team on cases scheduled for the day, assist with
any transfers of cases from day before or external referrals to
provide continuity of care, triage the treatment board.
- Assist Practice Manager in identifying potential "bottlenecks"
and formulating solutions to remove barriers in medical operations
that would impede the doctors in providing world class preventive
care and client service.
- Confer with field leadership and assist with client resolution
decisions, invoice adjustments and client experience
- Address broken equipment issues and assist in inventory
management.Requirements:Veterinary Technician Certification or
Licensure (CVT, RVT, LVT, or LVMT)Preferred: Associate's or
Bachelor's degree from an AVMA accredited veterinary technology
program.Description - ExternalCommitment beyond qualificationsBeing
a veterinary technician requires much more than AVMA certified
credentials. It means bringing your talents, skills, dedication,
and a desire for developing alongside your peers. But, most
importantly, it means showing up each day with a passion for pets
and working with others who believe preventive care is the key to
helping pets achieve long and healthy lives. As we do with all our
associates, we look to our vet techs to adopt our Five Principles -
Quality, Responsibility, Mutuality, Efficiency and Freedom. And,
while your on-paperqualifications are of course important, we
actively seek out vet techs who thrive on delivering outstanding
client and pet experiences.Your wellbeing matters.We know that your
real passion for pet well-being is why you chose this profession.
At Banfield, we believe it is just as important to support the
well-being of those who devote their lives to this cause. Through
our extensive network and support structure, Banfield offers a wide
array of benefits and programs, empowering you to focus on yourself
and your family, as you care for pets and clientsAs a Banfield vet
tech, we want you to take full advantage of work and play through:
- Pay Range for this role is $17.97-30.37/hour. Specific pay
rates are dependent on experience, skill level, and education of
the candidate, as well as geographic location. Pay rates for
salaried positions may differ based on schedule worked.
- Banfield offers an industry competitive benefits package and
continues to invest in and evolve benefits programs that meet the
health, wellness and financial needs of our associates. We are
excited to announce our new Paid Parental Leave for 2021. Our
benefits package also includes:o Free Optimum Wellness Plans for
your pets' preventive and general care*o Continuing Education
allowance for eligible positions*o Student Debt Program (for FT
DVMs)o Paid Time Off & Holidays*o 401(k) with generous company
match*o Health Savings Account with company fundingo Legal Plan*o
Commuter Benefits*o Flexible Spending Accountso Short and Long Term
Disability (company paid)o Basic Life (company paid) & Supplemental
Lifeo Medical, Dental, Vision*Benefits eligibility is based on
employment status. FT associates are eligible for all benefits
programs (Student Debt Program available for FT DVMs only); PT
associates are eligible for those benefits highlighted with an
asterisk*.Potential as Big as Your PassionWhether you are a newly
certified or an experienced vet tech, a job at Banfield opens the
door to exploring the next best move in your career. We are
committed to helping you grow as a vet tech by providing:
- Performance Development Plans (PDP) designed to help you define
and achieve your career goals
- Practice-paid continuing education opportunities along with the
opportunity to attend partner conferences-- Free membership to
NAVTA, practice-paid subscription to VetFolio, and a 50% discount
for VetGirl -- Opportunities to lend your skills to the local
communities where you live and serve
- Ability to grow into leadership roles at the field and practice
levelSupport that helps you thriveWe've created a structure that
includes leadership and support at the hospital level, in the
field, and at our headquarters, all with one goal in mind: helping
you deliver quality care for all pets.Commitment to community
wellnessThrough volunteering efforts, and our programs designed to
benefit local shelters and rescues, we strengthen the pet-human
connections in our communities. Discover how we support the
wellbeing of our people and profession through the Mars Volunteer
Program (MVP).So, what are you waiting for?Make your move and apply
today!Banfield Pet Hospital-- strongly supports and values the
uniqueness of all individuals and promotes a work environment where
diversity is embraced. Banfield Pet Hospital is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, religion,
color, national origin, sex, sexual orientation, gender identity,
age, genetic information, or protected veteran status. If you have
a disability or special need that requires accommodation, please
let us know. Banfield Pet Hospital follows all applicable federal,
state and local laws governing nondiscrimination in employment in
every Banfield location.
Keywords: Banfield Pet Hospital, Citrus Heights , Veterinary Technician Shift Lead, Healthcare , Citrus Heights, California
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