Customer Service Representative
Company: LoanMax Title Loans
Location: Janesville
Posted on: January 26, 2026
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Job Description:
Job Description Job Title: Customer Service Representative
Location: 2403 Milton AveJanesville, WI 53545 Company: LoanMax
Title Loans About Us: LoanMax Title Loans is a leading provider of
title loan services in the U.S., operating nearly 1,000 stores
across more than 20 states. Since our founding in 1990, we've built
a reputation for offering fast, hassle-free loans with transparent
terms and the lowest rates in the industry. Our success is fueled
by our dedication to excellent customer service, integrity, and
respect for the communities we serve. We're looking for motivated
individuals who want to be part of a dynamic team that makes a
difference every day! Hours of Operation Full-Time Positions Monday
- Friday: 10:00 AM - 6:00 PM Saturday: 9:00 AM - 3:00 PM (rotating
schedule) Closed Sundays What We Offer: At LoanMax Title Loans, we
don't just offer jobs; we offer career opportunities where your
growth and success matter. When you join our team, you'll enjoy:
Competitive Pay & Benefits: Enjoy a competitive salary and
comprehensive benefits package. Health, Dental, & Vision Insurance:
Coverage available on the 91st day of employment, so you can take
care of your health and well-being. Voluntary Benefits: Additional
benefits options available, including life insurance, disability,
and more, effective after 91 days. 6 Paid Holidays: Celebrate the
season with paid holidays to take time for yourself and your loved
ones. Paid Vacations: Take advantage of paid time off to maintain a
healthy work-life balance. Paid On-the-Job Training: We provide all
the training you need to succeed in your role. Work-Life Balance:
Full-time positions with a rotating Saturday schedule. And best of
all, you'll never work on Sundays! Career Growth: With nearly 1,000
stores across the country, there are plenty of opportunities to
grow within the company. Team Atmosphere: Work with a supportive
team that values honesty, integrity, and a commitment to
exceptional customer service. Job Description: As a Customer
Service Representative at Loan Star Title Loans, you will be the
first point of contact for both potential borrowers and current
customers. Your responsibilities will include: Answering customer
inquiries about loan products and services. Evaluating vehicles for
loan eligibility and explaining terms to customers. Managing
customer accounts, tracking loan status, and processing payments.
Maintaining daily communication with customers via phone, email,
and in-person, providing updates, making courtesy calls, and
addressing customer concerns. Providing excellent customer service
by delivering timely, accurate, and friendly support. Various
Office Tasks: Data entry and updating customer accounts in our
system. Filing and maintaining accurate documentation for loans and
payments. Processing loan applications and assisting in the
approval process. Sorting and distributing office mail, packages,
and customer correspondences. Managing and organizing office
supplies to ensure smooth daily operations. Assisting with other
administrative tasks as needed to support the office team. What
We're Looking For: Excellent Communication Skills: You'll need to
communicate clearly and professionally, both over the phone and in
writing. Great Attitude: A positive, can-do attitude that shines
through with every customer interaction. Attention to Detail:
Ensuring all customer data is accurate and up-to-date.
Dependability: You'll be part of a team that values trustworthiness
and reliability. Motivated & Honest: We're looking for people who
want to build a career, not just a job. Qualifications: Education:
High school diploma or equivalent is required. Experience: Prior
customer service experience is preferred, but not required. We'll
provide the training you need to succeed! Computer Skills: Basic
computer skills and experience with data entry are a must.
Organizational Skills: Ability to manage multiple tasks efficiently
and stay organized in a fast-paced environment. Why Choose LoanMax
Title Loans? We are not just looking for employees; we're looking
for individuals who want to make a meaningful impact in their
community. If you're someone who takes pride in delivering
excellent service and enjoys working in a fast-paced, rewarding
environment, we want to meet you! Join us at LoanMax Title Loans
and be part of a company that cares about your career, your growth,
and your success.
Keywords: LoanMax Title Loans, Citrus Heights , Customer Service Representative, Customer Service & Call Center , Janesville, California
