Fraud Detection Specialist I

Company: AllSTEM Connections
Location: Newark
Posted on: January 27, 2026

Job Description:

Job Description Job Description We are going to shift to our Payments Fraud team given the rise in Wire alert volume. We would be looking with candidates that have strong Wire and ACH payment experience. A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transactions via outbound and/or inbound call, in addition to initiating dispute claims. This position will play a key role in the prevention of losses to the client and its clients. The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention. \ • Demonstrate resiliency and adaptability in a fast-paced contact center environment • The Fraud Specialist is responsible for reviewing fraud alerts and internal notifications to identify fraudulent or suspicious activity • Approach problems logically and with good judgment to ensure the appropriate customer outcome • Demonstrate personal excellence including punctuality, integrity, and accountability • Comfortable in a metrics driven environment that requires the ability to prioritize and multitask • Think critically and exercise independent judgement • Following established policies and procedures, initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss • Opens cases/claims on all suspicious activity and appropriately investigate, and escalate when needed • Works to detect various fraud schemes (email compromise, elder abuse, counterfeit checks, ATO, etc.) and characteristics of red flags, performs additional duties as assigned. • Performs defined mitigation steps to reduce financial loss to our customers and the bank • Ability to complete assigned duties within daily deadlines, both efficiently, timely, and with minimal supervision to meet KPIs and SLAs ADDITIONAL RESPONSIBILITIES • Responsible for detecting fraudulent transactions and maintaining a minimal error rate in high-volume, high risk (large dollar) department. • Performs fraud alert review activities by following standard scripts and procedures. • Review/decision alerts in Fraud application, and work independently while applying operating guidelines to make informed independent decisions. • Consults with senior peers and team leads on moderate to complex issues to learn through experience. • Experience working in a fast paced environment that demands excellent organizational and interpersonal skills. • Strong communications skills to handle complicated or sensitive information to customers and other outside parties in a timely manner. Skills: Preferred 1 year of general office, back office banking or accounting experience • Advanced computer experience required (e.g. MS Word, Outlook and Excel) • Preferred 1 year in banking operations or contact center experience • Preferred 1 year of experience in fraud investigations, disputes, and /or fraud exposure. Must work well in a team environment, as well as independently. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023 -06/22- 088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay - transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e- verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 3412 Company Description Guiding Principles and Core Values: UP HIRE Understanding Matters. We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry. People Matter. People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers. Honesty Matters. We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people. Innovation Matters. We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers. Relationships Matter. We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results. Everything Matters. We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do. Company Description Guiding Principles and Core Values: UP HIRE\r\nUnderstanding Matters.\r\nWe actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.\r\n\r\nPeople Matter.\r\nPeople are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.\r\n\r\nHonesty Matters.\r\nWe conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.\r\n\r\nInnovation Matters.\r\nWe are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.\r\n\r\nRelationships Matter.\r\nWe take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.\r\n\r\nEverything Matters.\r\nWe hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.

Keywords: AllSTEM Connections, Citrus Heights , Fraud Detection Specialist I, Accounting, Auditing , Newark, California