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Collections Representative - Sacramento, CA

Company: UnitedHealth Group
Location: Citrus Heights
Posted on: November 22, 2021

Job Description:

It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 10 company. This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast-paced environment that requires focus and ability to multi-task throughout the day. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours. Our office is located at--3215 Prospect Park, Rancho Cordova, CA 95670 Primary Responsibilities: Hospital or patient accounting department functions, operations and procedures Operation of on-line computerized patient accounting systems and or electronic billing systems Accounting practices and procedures common to accounts receivable General clerical office practices and procedures This position is responsible for the clerical duties relating to the timely posting and reconciliation of patient account payments from Commercial insurance companies, some Government programs and individual patients. Typical duties include; retrieval of electronic payment data, review and interpretation of electronic and paper EOB's, verification of contractual write off amounts and data entry and balancing of payment data to patient accounts according to payer or program specifications; performs other related duties as assigned. The responsibility of the cash posting position is to support the business needs of daily cash apps operations for facilities. The responsibility of the reconciliation staff is to reconcile AR postings against bank statements and work variances/recon items daily.-- Staff members utilize payer and bank websites to conduct necessary research to obtain backup for payments.-- You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 4+ years of related client relationship or account management experience 2+ years of Accounts Receivable experience or similar in an office environment 2+ years customer service experience Computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboarding skills Advanced Microsoft Excel skills which include account receivable activities or similar, data processing, data validation, and conditional formatting Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.-- Preferred Qualifications: 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Navigate EOB and knowledge of clinical field 55 WPM--or greater typing skills UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status. Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military Learn how Teresa, a Senior Quality Analyst,--works with--military veterans and ensures they receive the best benefits and experience possible.--https://uhg.hr/vet Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords:--Healthcare, health care, Managed Care, Billing Representative, Billing, Collections, Claims, Customer Service, Medical Billing, hiring immediately,--#rpo

Keywords: UnitedHealth Group, Citrus Heights , Collections Representative - Sacramento, CA, Accounting, Auditing , Citrus Heights, California

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